(4.8 / 5)1593+ Ratings

Pulse Power Electricity Reviews

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Overall Rating

4.8

20 Reviews

572%
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About Pulse Power Electricity

Pulse Power is a Texas-based electricity provider offering a wide range of plans. They provide fixed-rate electricity plans that fit the needs of their customers. Customers can enjoy AutoPay discounts and access their account anywhere, anytime. They also offer renewable electricity plans. For businesses, they provide simple solutions including upfront, affordable electricity plans and dedicated assistance. They are committed to excellent customer service year-round. They serve numerous small towns and big cities across Texas, including the service areas of utilities like Oncor Electric Delivery, CenterPoint Energy, and Texas-New Mexico Power. They also offer 100% renewable plans, home and warranty services, and educational and savings resources. Their services are available for both residences and businesses.

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Pulse Power Electricity Customer Reviews (20)

0/5

Bjarni Kristófersson

Verified Buyer

Discount green plan

I chose Pulse Power's green plan which offers a discount for using renewable energy. It's great to save money while supporting a sustainable source.

Mar 27, 2023

Wendell Hoover

Verified Buyer

Paperless billing!

I opted for paperless billing to go green and it's one less bill to deal with each month. The email reminders about upcoming bills are useful too.

Mar 26, 2023

Grover Plummer

Verified Buyer

Service in my city

It's great that Pulse Power offers service in major cities across Texas, including my own. Not every provider operates in all areas so the coverage is a benefit.

Mar 25, 2023

Gökhan Hoppe

Verified Buyer

Online account access

Can easily view and pay my bills on the website or mobile app. It's convenient to keep track of my account and payment history whenever I want.

Mar 24, 2023

Curtis Kuhlman

Verified Buyer

Energy efficient kits

PP offers energy efficiency kits with LED lightbulbs and outlet covers. The kits help me save energy and money in the long run.

Mar 24, 2023

Nicole Beyer

Verified Buyer

Quick set-up

Signing up for service and getting connected was fast and hassle-free. The team handled all the necessary steps to get me up and running quickly

Mar 23, 2023

Katie Edwards

Verified Buyer

Reliable service

The electricity service has been consistent and reliable. I haven't experienced any unexpected outages or issues.

Mar 21, 2023

Jessica Sanger

Verified Buyer

Affordable basic plan

This basic electricity plan fits my basic needs at an affordable rate. It's perfect for my smaller home and lower usage.

Mar 21, 2023

Uta Schreiner

Verified Buyer

Simple plans and rates

The electricity plans are straightforward with no confusing options or fees. The rates are very affordable and easy to understand.

Mar 20, 2023

Elizabeth Curtis

Verified Buyer

Convenient Account Access

Can easily view and manage my account online or via mobile app whenever I want.

Mar 20, 2023

Pulse Power Electricity Customer’s Q&A

No question yet

Pulse Power Electricity FAQs

How can I contact pulsepowertexas.com?

To get in touch with Pulse Power, there are several methods available. One can call 833-785-7797 to speak to customer care. Alternatively, an email can be sent to customercare@pulsepowertexas.com for a prompt response. These contact methods are available for both residential and business customers.

When will my switch to Pulse Power Electricity become effective?

Switching to Pulse Power takes 1-3 business days. You'll get an email when your service starts and can call 833-785-7797 to check your status.

How will I receive my Pulse Power Electricity bill?

You can receive your invoice by mail or via email with a 0.1¢ per kWh discount if you choose paperless billing.

How far in advance can I schedule my Pulse Power Electricity’s transfer or move online?

You can schedule a transfer up to 90 days before relocation, but no connections can be made on holidays.

How much does Pulse Power Electricity charge for late fees?

Pulse Power Electricity charges 5% of the past due balance for late fees.

When will I get my deposit back? How will I receive it?

After 12 months of service with no more than 1 late payment, you can request a deposit refund. If you terminate the service, any remaining deposit will be refunded at the close of the account.